What's Your Return Policy?

At Racks to Riches, our return policy is putting customer satisfaction first- no matter what.  

That’s why we offer a 100% satisfaction guarantee on your purchase until 30 days after delivery.  You can use it, write on it, or let it hang out in your work bag:  no matter what the condition, if it hasn’t delivered you value we’ll gladly take it back and offer you a full refund. 


We’re always here to help and to answer your questions from start to finish.  We know there are a lot of options on the market, and we strive to show you how much we appreciate your business. 

Our goal is for you to have a seamless experience from start to finish, so for any returned items we’ll always follow up to see how we can do better. 


Let us know how we can help at orders@rackstoriches.com